Gurugram Municipal Corporation to be digitised soon
Tracking the path of files and documents related to civic work would soon be available at the click of a button for residents of the ‘Millenium City’ as the Municipal Corporation of Gurugram (MCG) is in process of digitising its records.
The MCG plans to go paperless within the next two months and Gurugram citizens will soon receive their house tax, water bills, property tax via e-mails.
However, Gurugram residents will have to register themselves with the MCG in order to avail of the facility.
The corporation will also communicate with other Government departments and their councillors through e-mails.
More than 3 lakh mobile numbers have been registered with the MCG and these registered customers are getting alerts regarding their bills from the MCG.
As per plans, five to six per cent of the work will be digitised in the first phase.
“We will work in phases as it is not possible for all work to go paperless. We have prepared a plan that all corporation work will be digitised so that we can save our time and that of our users. MCG in processing that people can register online and get bill related queries just a click,” MCG Commissioner V Umashankar, told The Pioneer.
“A major advantage of digitisation is that approvals or observations from the officials for any work can be done at any time and files won’t remain pending even if the concerned official is on leave,” he added.
“In the second phase we will digitise the service delivery work and in the third phase the other works will also be made paperless.”
When the plans are implemented, the MCG will be the first digitised municipal corporation in Haryana.
“We will also be able to access information about the files at any given time. In addition, residents who want to know the status of a file or his complaint would be able to track it digitally,” said an official with the administration department on the condition on anonymity.
“Most of the civic work is done manually in the municipal corporation and it takes around two to three hours for a single work.
“Many times I have spent more than three hours to submit my house tax,” said Ram Kumar, a pensioner in Gurugram.
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