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CM asks for immediate redressal of public grievances
There should not be any unnecessary delay in redressing the problems of the common public. Information regarding the redressal of the problem should also be communicated to the person concerned, said the Chief Minister Trivendra Singh Rawat. He said this while directing officials at the Janata Milan programme at the camp office in the Chief Minister’s residence here on Monday. According to officials about 200 citizens raised various problems and issues with the chief minister during the open public grievance redressal meet presided over by Rawat.
About 200 public grievances were registered and then presented before the Chief Minister. Many of the issues were resolved on the spot, aver officials. The Chief Minister listened to the public grievances one by one and issued necessary instructions to officials concerned for their redressal. Considering the large number of people at the Janata Milan programme, the Chief Minister attended a programme at Raj Bhawan and then returned to take up various public grievances at his camp office.
According to information provided by officials, about 40 cases pertaining to financial assistance were brought up in the Janata Milan programme. Rawat directed that these cases be addressed soon and necessary action be taken based on merits and demerits of the applications. In cases of financial assistance sought for medical treatment, medical bill and certificate related to medical treatment should accompany the application on a mandatory basis. Members of the public raised various other issues related to different departments including the police and Public Works Department among others. A group of women from the Jodigaon area requested that the liquor shops in the area be closed. The Chief Minister directed the District Magistrate to present a report on the case.
Addressing officials, Rawat directed them to redress public grievances in a time-bound manner. Carelessness will not be tolerated in redressal of the justified complaints of the public, he stressed. It should be mentioned here that the chief minister’s open public meet is held on the first and third Monday of every month. Principal secretaries Manisha Panwar, Umakant Panwar, secretaries Amit Negi, Radhika Jha, Garhwal commissioner Vinod Sharma, officials of the administration and police were also among those present on the occasion.
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