BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL) will organise a paperless ‘Lok Adalats’ in association with the Delhi State Legal Services Authority (DSLSA) to settle power-theft cases on-the-spot.
BRPL will be organising a two-day Lok Adalat on Saturday) and Sunday at the Saket and Dwarka District Court complexes for the residents of South and West Delhi. On the other hand, BYPL will organise a one-day Lok Adalat on December Saturday at permanent Lok Adalat building, ITO (near Mata Sundari College) and the district court Karkardooma for the East and Central Delhi residents.
A senior BSES official said consumers from various walks of life can use this opportunity for an amicable and on-the-spot settlement of their power theft cases, relating to both Direct Theft (DT) and Meter Tampering (DAE). Cases that are either pending in any court of law or are yet to be filed in any court of law shall be taken up by the Lok Adalats, he said.
For convenience, BSES will facilitate consumers to apply for on-the-spot re-connection after settling the case and paying their dues, he said.
BSES spokesperson said, "The Lok Adalats organised in the last financial year saw over 8500 cases with a value of around Rs 80 crores getting settled," "We are expecting a good response this year as well. These special events help resolve cases in the quickest possible time. BSES is also making special arrangements, like setting up help desks - manned by specially trained officials — to hand hold each consumer and to make the entire experience as hassle free as possible," he said.
The spokesperson further said that customers will be given sufficient time to pay their bills. Further, payment counters will be set-up, enabling the customers to pay their bills on-the-spot. They can also pay at the designated BRPL/BYPL offices, he added. BRPL & BYPL are premier distribution companies and Joint Ventures between Reliance Infrastructure Limited and GoNCT.