Three more airlines get Metro check-in facility

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Three more airlines get Metro check-in facility

Tuesday, 19 November 2019 | Staff Reporter | NEW DELHI

After Air India and Vistara, the metro check-in facility will be available for three more airlines: AirAsia, GoAir (international flights) and SpiceJet.

The Delhi International Airport limited (DIAL) in collaboration with Delhi Metro Rail Corporation (DMRC) has extended the services to the airlines on Monday to enhance experience to its domestic and international passengers.

With the extension of the service to three other lines, the passengers flying out of Delhi Airport’s Terminal-III (T3) can obtain their boarding passes at the Metro check-in counters, set up near the entrance of the New Delhi Metro Station. This facility would help many airport bound passengers who can check in at the station at their convenience.

“The airport-bound passengers will be able to do ‘check-in for domestic and international flights’ from New Delhi Metro station, two hours to 12 hours before the scheduled departure of their respective flights. The flight check-in facility at the metro station would close two hours prior to the departure time. For more details on ‘City Check-in’, passengers may contact Helpline Numbers of the respective airlines,” said the DMRC official.

The facility will also allow flyers to travel light to the airport by dropping their luggage at the check-in counters. “The checked-in baggage will be transferred to Delhi Airport’s Terminal-3, through a secured Baggage Handling System (BHS). The highly sophisticated BHS ensures that baggage reaches airport in time,” said the official.

“We introduced Metro check-in facility at Delhi Metro station in the interest of customer centricity. For us, the passenger checking-in; remotely or the by reaching the airport directly are seamless. As the operator of country’s capital airport, we owe the responsibility of making the airport user-friendly for tourism,” said Videh Kumar Jaipuria, the CEO of Delhi International Airport Ltd (DIAL).

“Now, more passengers will be able to avail this facility from the New Delhi Metro station. This expansion of the city check in facility will immensely benefit the business travellers as well as the railway passengers who plan to reach the airport using the Airport Express Line,” said Mangu Singh, Managing Director of DMRC.

Sanjay Kumar, COO, Air Asia India, said: “As a budget airline, we strive to provide affordable flying experience to all our guests. The commencement of check-in counters at the Metro station is a great initiative to ease and expedite the travel process for our guests. With the advent of this service, we hope more and more customers can take advantage of this facility.”

The facility at present caters 400-500 passengers of Air India and Vistara every day. The enhancement of this

facility is the outcome of sustained joint efforts by DIAL, DMRC, and respective

airlines for smooth and comfortable journey of the flyers both at the Metro stations as well as the Airport, said the officials.  

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