Regional Office of Union Bank of India organised meeting of all Branch Heads on August 17 and 18, 2019 wherein collective consultative and ideation process was undertaken to align banking with national priorities.
As branches are the first point of contact with the customers, this consultative process is aimed at understanding performance of branches over a period of previous five years vis-a-vis opportunities available and growth potential in the respective command areas.
Through this process several ideas have emerged to align banking with area specific issues & enhancing ease of living by making branches more responsive to customers and enhancing digital access. The specific areas of discussion during the meeting included initiatives required for doubling farmers’ income, enhancing credit to small businesses particularly through psb59 and MUDRA Schemes & empowering Women & SC/ST Entrepreneurs. Regional Head Gurtej Singh urged the branch heads to popularize focused schemes of the government like MUDRA, psb59 loans, PMJJBY,PMSBY, PMJDY overdraft etc. He also directed branches to convey to customers about reduction in loan rates in various segments.
Bank has 284 branches in the state of Madhya Pradesh. Out of this 52 branches are under Bhopal region of the Bank. Branches of Bhopal region have extended credit aggregating to Rs 8702.24 lakh under MUDRA YOJNA, Rs 70865.04 lakh under Agriculture and allied activities.
Bhopal region has done good work under APY, Micro insurance, PMJDY accounts opening & rupay debit card issuance. During inaugural session FGM Vinayak V Tembhurne emphasised on the importance of this process.