Rubbishing rumours of branch closure, Financial Services Secretary Debasish Panda on Friday said bank branches are committed for necessary services during the lockdown and there is no shortage of cash.
The Department of Financial Services requested people not to believe rumours of the closure of customer service bank branches.
“Customer service bank branches are operational & will continue to provide services. Sufficient cash across branches & ATMs! Don’t trust rumours of branch closures! Customers requested to stagger arrival at branches etc,” Panda said in a tweet.
Later in the day, the Indian Banks’ Association (IBA) also denied the rumours and said that about 1,05,988 branches across the country are operational. With the impact of coronavirus being felt across the country, the aim of IBA and its member banks is to ensure uninterrupted banking services to customers.
“So, be rest assured that we are doing our best and extending all the support you need, in the best possible way we can. We will continue providing banking services to our valued customers, however we appeal to everyone to visit the branch premises only in case of absolute necessity. Our employees are also facing the same challenges that you all are and so, we are asking for your help too,” IBA said.
The banking industry association made an appeal to customers asking them to avoid visiting branches for non-essential services and make most use of the mobile and online banking channels.
