As people are unable to visit the police stations or district police offices to put their grievances in person over different matters due to the lockdown, the State police have strengthened their phone-based system for redressal of public grievances.
This was stated on Saturday by DGP Abhay and a videoconference was held with senior officials in this connection.
A robust system of over 500 helplines has been developed. Each district police headquarters now has a functional police control room with one or more phone lines for people to lodge their grievances. The district Control Room number has been publicised through Twitter, Facebook and Press releases.
Each police station is also publicising its landline number.
Most phone numbers of district Control Rooms and police stations have been uploaded on the Odisha police website.
