The Delhi Women and Child Development (DWCD) Minister Rajendra Pal Gautam on Sunday instructed officials to expedite the process of resolving pending pension cases on priority.
The Minister also instructed officials to make the process smooth for submission of applications through e-district portal.
“The Delhi Women and Child Development department should take up the issue with the Delhi Unit of National Informatics Centre of Government of India and Information Technology Department of Government of the Delhi government. As there is a need to synergize the IT system keeping in view of server expansion of the E- district portal of Delhi Government,” he said.
He said that in the time of the pandemic, these pension cases should be resolved on priority by the department. The instruction was given in a monthly meeting chaired by the minister to review the performance of all the schemes of the Department of Women and Child Development. “The instruction was given on the basis of feedback provided by the district officers for the pendency of pension cases,” the office of Delhi Women and Child Development said in a statement.
The Minister was briefed by the department and was updated about the ongoing distribution of ration to registered beneficiaries, pregnant women and children in the capital, under Integrated Child Development Services (ICDS), it said.
The meeting was attended by Secretary (WCD) Madhu Garg, Director WCD, Rashmi Singh along with other senior officers of the Department of Women and Child Development.
The Minister informed that with the setting up of ward level monitoring committees in the capital, the process of distribution of ration has improved as the discrepancies in ration distribution have been checked effectively.
Gautam also instructed that the accessibility of all District Officers to the citizens should be ensured so that there is the smooth functioning of the redressal system for grievances.
He said for better service augmentation and outreach to the target audience the availability of District officers is essential.