In a people-friendly initiative, India Post, Mumbai Region, on Saturday launched a trail-blazing mobile application “Know Your Postman”, under which citizens can easily get the details of their beat postman.
The mobile application enables the citizens to search their postman by locality, area, post office name and pin code. There is a database of 86,000 localities of Mumbai city and suburbs.
Launching the “Know Your Postman” (KYP) mobile App on the occasion of National Mails Day at the Mumbai Press Club here, Postmaster General, India Post Mumbai Region Swati Pandey said: “The App is an in-house attempt of Mumbai Post region to be citizen friendly, citizen centric and also promote digitisation at the same time. This is completely for the benefit of all Mumbaikars. This is a revolutionary step. More than 86,000 addresses have been tapped so far.”
Pandey said that the KYP App, which can be
downloaded from https://play.google.com/store/apps/details?id=com.kyp.ipmp, provides citizens an option to add their address, if a particular address is not found. “There is a link through which citizens can click and share the details of their address to be added and India Post, Mumbai will update the address within 24 hours,” she said.
According to Pandey, the KYP mobile App will help you in providing details of the Postman, his contact number, the post office he is attached to and its contact details including the telephone number and its address. “There are 89 delivery post offices of Mumbai city with approximately 2000 postmen/women with mobile devices. Mumbai city delivers approximately 2 to 2.5 lakh mails everyday which includes speed post, registered posts, Aadhaar cards, passports,” she said, adding that India Post’s backbone has always been its delivery services.
“Currently, we are conducting several training programmes for postmen/women whose average age is 45 years which is very high. As many as 1,800 postmen are being trained in soft skills. They are trained on how to respond to the customers,” she said. said.
“Know your Postman” is India Post, Mumbai Region’s initiative towards Digitisation of the postal network that will facilitate the working population of Mumbai. The app will enable citizens to directly communicate with their beat postman and facilitate delivery as per their convenience,” she said.
