The Delhi Government on Wednesday decided to extend the validity of all transport documents, including driving licence and permits till November 30. Transport Minister Kailash Gahlot said the step has been taken in view of the problems being faced by the common people amid the pandemic and to reduce overcrowding at zonal offices.
The Transport Department will issue necessary orders regarding this extension soon, an official said.
The Delhi Government is also planning to include around 88 Delhi University colleges in the licence making task, which will be open for college students as well.
In a bid to make the whole system more efficient and readily available, the Government has also come up with the DigiLocker platform or the mParivahan mobile app, after the installation of which car or two-wheeler owners will not have to carry their Driving License (DL) and Registration Certificate (RC) all the time. Instead, they can provide a soft copy of these documents to the Traffic Police or Transport Department.
Gahlot also convened a meeting with Transport Commissioner Ashish Kundra and other senior officials and instructed the officers to expedite the process of resolving the technical issues, pendencies and grievances related to Faceless Services.
He also asked them to ensure that the user experience of Transport Services be a pleasant one and should establish a benchmark in public service delivery in the entire country.
According to the Delhi Government, in the first phase of Faceless Services in February, the department has received 2,16,835 applications for vehicle-related services and 2,08,224 applications for Driving Licence-related services, until September 27. Out of which 92 per cent and 79.9 per cent of all applications under Driving Licence and vehicle related services respectively got approved. The number of applications for Learner’s Licence from August 7 to September 28 is 57,755. As much as 78.7 per cent of candidates successfully received their Learner’s Licence from the comfort of their homes itself, and 12,260 applicants are yet to attempt their tests.