To tackle the challenges related to cybercrime, Haryana Director General of Police Shatrujeet Kapur on Tuesday urged the bank officials to keep an eye on suspicious transactions in bank accounts and take appropriate action if they find any suspicious bank account transactions. He gave necessary directions to all bank officials and fintech companies to follow the new RBI guidelines and specifically keep an eye on fake bank accounts and take appropriate action.
Presiding over a state-level conference with RBI Regional Director Vivek Srivastava, NPCI, and senior officials from around 50 banks and fintech companies across the country, including Google Pay, Paytm, Amazon Pay, and PhonePe, along with Police officials, Kapur said that some banks are doing a good job in controlling cybercrime, but to control it effectively, all stakeholders need to work together so that the defrauded amount can be frozen as soon as possible. He said, “In September 2023, only 7% of the amount of cyber fraud was held by Haryana Police, which increased to 27% in November 2024. We need to increase this percentage rate to 70% through our joint efforts, which can be done after all banks adopt the RBI's Mulehunter Artificial Intelligence software. Since cyber fraud is done through digital means, it is very important to use the digital platform effectively to stop it.”
He stated that with the passage of time, the cases of cyber fraud have also increased. In 2023, cyber fraud of Rs 602 crore was committed in Haryana, while in 2024 this figure increased to Rs 980 crore. This figure shows that there is an increase in cybercrime cases, which need to be curbed in time. Apart from this, he also appealed to inform the helpline number 1930 immediately in case of cyber fraud.
RBI’s Regional Director Vivek Srivastava explained in detail about the new RBI policy, the system and procedure in case of cyber fraud, and asked all banks to follow its guidelines.