A 40-member delegation of senior Civil Servants from Sri Lanka visited the New Delhi Municipal Council (NDMC) on Tuesday to engage in a knowledge-sharing interaction on the theme “Clean City — Better Future.”
The visit was a part of the 13th Capacity Building Programme on urban transformation for Sri Lankan Civil Servants, being held in New Delhi from 27 October to 7 November, 2025. The program was organised by NDMC in association National Center for Good Governance.
During the session, NDMC Chairperson Keshav Chandra delivered an insightful presentation highlighting NDMC’s integrated approach to sustainable urban development and modern civic governance. He showcased key initiatives that have made New Delhi one of the cleanest, greenest, and most citizen-friendly capital cities in the country.
The Senior NDMC officials including the Financial Advisor-cum-Secretary, OSD (Personal /Education), Chief Engineers (Civil & Electrical), Chief Architect, Medical Officer of Health, and Director (Horticulture) and Director (Training), were present during the interaction and shared insights on sector-specific initiatives and innovations.
A presentation covered the Cleanliness initiatives given by MOH — Dr Shakuntala Srivastava, in which a wide range of initiatives included mechanised sanitation, night sweeping operations, scientific solid waste management, segregation at source and the RRR (Reduce, Reuse, Recycle) model.
He also briefed the delegation on the development of Anupam Colonies based on community-driven best practices, extensive horticulture and green-cover expansion efforts, installation of mist sprayers on electric poles to combat air pollution, and scientific disposal of e-waste.
Emphasising NDMC’s commitment to smart governance, GS Aggarwal, incharge of the Integrated Command and Control Center, highlighted through video presentation, how the Council has transformed public service delivery through robust e-governance and m-governance systems.
With more than 49 services available online and the NDMC 311 mobile app enabling seamless citizen engagement, the Council has created a transparent, accountable, and efficient digital ecosystem for residents and stakeholders.
The Sri Lankan delegation expressed appreciation for NDMC’s exemplary urban management model and explored avenues for adopting similar practices in Sri Lanka’s urban development strategies.
