MISSION IMPOSSIBLE

There's
a very thin line dividing bravado from foolhardiness. Even five full years
after I started treading it, I still don't know whether taking over The
Pioneer was a courageous act or a demented one. But at least now the story
can be told and judgment left to the reader. Yes, it is exactly five years
ago that I actually began running this newspaper on my own, although our
official anniversary is on May 15.
On May 13, 1998, an interim agreement was reached with the then owners,
the ever-magnanimous LM Thapar and his nephew Gautam, according to which
if a final deal was struck before May 30, I would bear the costs incurred
for keeping the paper running after May 15. If negotiations failed, the
Thapars would pay the expenses incurred for a maximum of 15 days after
that deadline and then perform euthanasia. In the event, a satisfactory
agreement was concluded before the last and final deadline and I signed
the papers on the evening of May 25 in the office of Ballarpur Industries'
Vice-President SK Khandelwal. However, in accordance with the earlier
accord, technically The Pioneer came under my management with effect from
May 15, at least as far as paying for it was concerned.
It was a hot, mid-summer evening of May 25 that I returned to our office
from Thapar House on Janpath Lane, more tired and apprehensive than excited.
I remember being greeted at the reception by Lakshmi Iyer (now with India
Today) with the unexpected news of my favourite music director Laxmikant's
death. That took away whatever little sense of elation I might have felt,
although the entire staff assembled to cheer and promptly announce a celebratory
party. For me, it was business as usual. After holding the evening news
meeting, I set out to write Laxmikant's obituary and reached the Patparganj
apartment of present Executive Vice-President Durbar Ganguly for the party
well after 10 pm.
It took a few days before the enormity of Mission Impossible dawned on
me. We had no money in the kitty although the Thapars had been generous
to a fault, diverting all advertising dues outstanding to The Pioneer
as a loan to its new management. But ad revenue comes in a dribble, expenses
happen in a flood. Newsprint had to be purchased, suppliers had to be
paid, electric and other routine bills stared us in the face. I had already
made it clear to the entire staff in a series of general body meetings
held before the transition that salaries would be delayed by a few months.
But, still, we had to figure out where this money would come from. The
paper had lost over Rs 1 crore every month during 1997-98; monthly revenues
never exceeded Rs 30 lakh. From all accounts, it was a hopeless case.
But there was grim determination. My senior colleagues Sanjeev Bikhchandani,
Bindu and Durbar Ganguly in Delhi and Dipak Mukerji and Uday Sinha in
Lucknow shared the dream. We had to succeed; there was no scope for failure.
How bad our own resource position was can be gauged by just one instance.
It had been agreed that CMYK Printech Ltd. (a non-operational company
I bought through the good offices of a friend) would purchase The Pioneer
brand for a relatively nominal consideration. When I examined my bank
balance, I discovered I was short of this amount. Sanjeev kindly offered
to loan me Rs 25,000 so that I could write out a cheque to the Thapars.
That left me with just about Rs 10,000 in the bank. For months thereafter,
personal friends lent me money to pay house rent and run the kitchen.
I still ventured into the Great Unknown.
Honestly, though, I never intended to run The Pioneer myself. The buy-out
was supposed to be a holding operation till we found a suitable proprietor.
The story began on January 17, 1998 when I was called to Mr LM Thapar's
Amrita Shergill Marg house for an "important discussion." LMT
and Gautam grimly informed me that given the group's financial position
and spiralling losses of the paper, it had been decided to close it down.
I had an inkling of what was coming in view of the ever-tightening budgets
since November 1997. Saddened but not entirely shocked, I asked for the
proposed date of closure. The answer left me stunned: It was to be the
day after Republic Day, just 10 days away. General elections were due
in March with the IK Gujral Government having recently fallen. I pleaded
that we be allowed time till after the polls so that I could scout for
a buyer. I pointed out that it would be difficult to get any industrialist
to bite the bait till the polls were out of the way and some degree of
political stability restored. Gautam expressed scepticism, arguing that
they had tried hard but the paper's financial track record was too intimidating
for anybody to risk buying it. I still persisted, seeking a three-month
breather and LMT finally relented sternly telling me he would not wait
beyond one month of the results being declared. I agreed gratefully.
For more than a week after that I spoke about this to nobody, fearing
staff would jump ship in droves and I wouldn't be able to bring out the
paper even before it officially closed. The then management led by one
Neeran Chibber was, however, overjoyed at the prospect of this historic
publication closing down. He was never committed to The Pioneer anyway
and eagerly awaited its closure to migrate to a cushy job that had been
promised to him. What he did subsequently to his benefactors is another
story.
So, the news of the paper's impending closure was out in no time, triumphantly
broadcast by soulless apparatchiks of the "management". We began
hunting for buyers in real earnest with Sanjeev helping me with elaborate
project reports, revenue projections and other forms of financial wizardry,
none of which I comprehended those days. We met all kinds of prospective
buyers ranging from NRI barons to Okhla printing press owners, real estate
dealers and self-styled confidants of corporate bigwigs. We were too naïve
to realise that all the effort at documentation and presentation of our
case was a complete waste of time and energy. Barring one NRI industrialist
who later proved to be very helpful, none called us a second time although
later they used our acquaintance to seek favours that I indignantly refused.
Around April 15, 1998, the Thapars asked me for a progress report and
I had to admit drawing a blank. But I continued to plead and got an extension
till April 30. Nothing transpired. Two days before that date, senior staff
members sought my permission to directly approach LMT. I said I had no
face to accompany them, so they were welcome to give it a shot. LMT was
moved to grant a further 15 days and that's how May 15 became D-Day.
The initial months were so problematic that I don't even recall how they
passed. By August, the staff too got restive: Everybody, after all, had
families to run and couldn't be expected to live on love, thin air and
a sense of Mission Impossible. The Thapars had settled the entire staff's
PF, gratuity, closure pay and other allowances. About 29 staffers bid
adieu with the generous handshake that left some richer by anything between
Rs 5 to 7 lakh. Within a week of taking over, I had to relieve over 100
others in a desperate bid to cut costs. The unionised staff in Lucknow
would have nothing of this and I had to succumb to the pressure of employing
all of them afresh in CMYK so that The Pioneer could continue to appear
without a break. Periodically, I would make rounds of industrialists'
offices virtually with a begging bowl, either offering them ownership
or shares in the company for a consideration. Some obliged, some politely
refused. In August, we barely scraped up enough funds to disburse 15 days'
salary. A wave of jubilation swept through the office. Little did they
(or even we for that matter) know much worse was to come. In 1999, we
failed to pay salaries for five months in a row. The staff still hung
on, believing in The Pioneer's destiny. The spirit refused to evaporate.
Whenever it threatened to, we replenished it by pooling in for office
parties that continued into the wee hours. Friendly MPs and MLAs obliged
by allowing us to use their lawns, often joining us in the merriment amid
prognostications of doom.
What amazed me was some top-notch journalists actually came and joined
The Pioneer in full knowledge of the situation. Hiranmay Karlekar and
A Surya Prakash were among the notable ones. In 2000, Amit Goel, former
corporate bureau chief of The Economic Times, also enrolled in our adventurers'
club. Over the years, he helped steady the business with his intimate
knowledge of finances and immense goodwill in the corporate world. Meanwhile
Durbar Ganguly, who was an investigative reporter with Ananda Bazar Patrika,
metamorphosed into one of the city's most successful marketing honchos.
Today The Pioneer's advertising revenues, although still insufficient
to allow us to increase circulation or visibility, are more than double
what they were before 1998.
My faith in the old dictum God helps those who help themselves has deepened
manifold over these five years. Miraculously, saviours have appeared at
the most critical of times. I am acutely aware that canards are frequently
spread about the sources of our funding. I wish even half of what I sometimes
hear were true, for if it were indeed so, our grind would have been immeasurably
lightened. I would never spend sleepless nights wondering how I would
repay banks and financial institutions that loaned us money. I can assert
with pride that The Pioneer funds itself through revenues generated by
advertising and circulation, apart from loans legitimately obtained to
tide over cash flow problems. In fact, while the list of defaulters with
banks and FIs reads like a Who's Who of Indian industry, despite all the
horrific adversities we have faced in the past, The Pioneer has never
defaulted, having regularly serviced every loan it has obtained on merit.
Some industrialists who have helped The Pioneer have been such thorough
gentlemen that to date I have never had to compromise with my conscience
as they have not asked for any favours in return. When we ventured into
the internet business at the height of the dotcom boom, one businessman
invested some money in it which proved to be a turning point for the newspaper.
The dotcom bust happened within months. He still laughs over it and remains
a close friend. People, I have realised over these gruelling years, are
never bad by definition. Be good to them and you bring out their best
and vice versa. Decades ago in school we read 'To kill a Mockingbird'
as our English Literature text. The moving novel's last line was "Most
people are good once you really get to know them." So true!
Another turning point came when to our own bewilderment we emerged the
highest bidder in the tender for publishing Alliance Air's in-flight magazine
last year. Now, Darpan is not just critically acclaimed but has also been
placed on board Indian Airlines flights giving it a massive readership,
easily crossing 10 million each month.
What is it that kept us going through such turbulent times? I don't really
know. At least on 10 occasions, I was advised to cut losses, sell out
and set myself up as a columnist, TV personality or seek employment with
another established group. Several times, I seriously pondered the option,
especially when at the end of the first year of our operations we notched
up a loss of Rs 2.78 crore without the remotest idea how we would ever
cover the deficit. But the loans came just then. Another time, I had virtually
made up my mind to sell out only if somebody agreed to just pick up the
losses. I even negotiated. But somewhere, it hurt. I felt humiliated at
the thought of giving up. When I still go out myself seeking ads for The
Pioneer I never feel any sense of shame or dishonour because we are still
waging a war to save an institution. Purists may disagree, but I must
honestly admit that at times old-fashioned ideas of the strict line between
editorial virginity and commercial promiscuity need to be crossed for
the greater good. But quitting after an admission of failure? Going back
to taking dictations from the management? Letting this historic publication
die or fall into avaricious hands? Pleading for somebody to be sacked
or employed? The old adage of a hungry, free bird as opposed to its well-fed
counterpart in a golden cage keeps us going.
Our readers have been The Pioneer's greatest source of strength. We did
not reduce our cover price of Rs 2 when both the market leaders cut theirs
to Re 1. And we offered just 16 pages against their 32. Still, we did
not lose even one subscriber. For a significant number in Delhi and Lucknow,
The Pioneer remains the paper of choice for its quality, not raddi value.
Arguably, we cannot afford the latest technology; nor can we hire enough
journalists or marketing staff at prevailing industry salaries. Each time
there is a shake-out in the media with the launch of new TV channels or
publications, we lose good people. But we haven't lost the will to rebuild.
And I know that as long as we don't give up the battle, nothing can stop
The Pioneer from pulling through in yet another miracle. Old-timers in
the paper recall folklore about The Pioneer having shifted its headquarters
in 1941 from Allahabad to Lucknow without even a day's break of publication.
More than 60 years ago, given the state of technology then, it was nothing
short of a miracle. I believe we are heirs to that legacy and destiny
has bestowed upon us the responsibility of keeping this 139-year-old institution
going. As I said quoting Iqbal at the tenth anniversary celebrations of
the paper's Delhi edition on December 14, 2002: "Kuchh baat hai ki
hasti mit-ti nahin hamari!" With your unstinted patronage, dear reader,
it never will!
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