App receives 228 complaints in a day

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App receives 228 complaints in a day

Friday, 30 October 2020 | Staff Reporter | NEW DELHI

nEnvironment Minister Gopal Rai on Thursday said that around 228 complaints related to various departments have been registered until now since the launch of the 'Green Delhi' App by Chief Minister Arvind Kejriwal earlier in the day.

Rai said that around 21 departments, both Central government and Delhi Government monitored have been attached to the app with separate nodal officers and coordinators for effective resolution of the complaints.

The minister further said that a meeting on the complaints received and overall monitoring with the nodal officers and coordinators of every department will be conducted on November 2 at 4 PM.

Rai said that around 228 complaints related to different departments, have been registered on the 'Green Delhi' App which was launched on Thursday.

"A system has been created in the Green War Room for daily and effective monitoring of the complaints. Around 21 departments, including MCDs, DDA, DJB, Delhi Police, DSIDC, Delhi Government departments, etc are attached to the App," he said. Every department has a nodal officer attached with it along with the senior officer who is incharge of all the complaints registered related to the department. he said, adding that a team for overall coordination has also been deployed.

" Around 12 coordinators have been assigned to the green war room who will check every complaint and overlook the resolution of all the complaints as per the timeline, especially a specified timeline of 48 hours. If the complaints are not resolved within 48 hours, they will coordinate with the senior officials of the departments and work to resolve the complaints," he said.

"We are deploying 70 Green Marshals for  monitoring of the complaints. For instance, if a complaint is being registered repeatedly despite being resolved, the green marshals will visit the location to inspect the situation for any false reporting," he said.

 Rai said that the app has been launched for the effective resolution of issues caused due to local pollutants such biomass burning construction activities, industrial activities, etc. "The bio decomposer solution has been used on the farm lands in Delhi, which has helped prevent stubble burning in Delhi. We will get the final report on it on November 4. But the massive campaign launched by the Delhi government to combat internal sources of pollution in Delhi, has been happening for the first time in the country," he added.

The government is also going to launch an anti-cracker campaign in Delhi from November 3 to prevent the pollution caused by burning crackers this year, he said.

On the formation of the Commission for Air Quality Management by the Centre,  Rai said, "Stringent steps do need to be taken to curb pollution but taking action is better and more important than forming teams. These powers were granted by the Supreme Court to CPCB and EPCA earlier as well but these powers are useless if there is no action.

Recently, generators were allowed to operate in Noida. In this case, no committee would work, he said.  "We shut down thermal plants in Delhi despite having no special committee in Delhi. The central committee needs to act against the 11 thermal power plants around Delhi that are causing pollution. Law is necessary but if there would be no action, then biomass burning, stubble burning, thermal power plants, and implementation of different policies in Delhi and other states will continue," he said.

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