Amid rising cyber crime cases in the state, Haryana Director General of Police Shatrujeet Kapur on Monday said that the Union Home Ministry's helpline-1930 will now operate at twice the speed than before. Kapur said that the number of staff deployed on the cyber helpline number has been doubled to expedite the resolution of complaints received and enhance cybercrime prevention. 

Kapur said that in recent times, along with technology, the number of cyber crimes has also increased and Cyber criminals are using new methods to cheat people online and make them victims of fraud. In such a situation, it is important that complaints related to cybercrime be resolved promptly. Apart from this, the number of awareness campaigns will soon be increased to give people information about cyber security so that people remain alert and do not share personal information related to bank accounts with anyone. He said that there is a plan to organize a meeting with bankers in this regard so that better coordination can be worked with them.

It is noteworthy that the office of helpline number 1930 being operated in 112-IRSS located in Sector-3 Panchkula was inspected by DGP last week. During this, Kapur asked the duty staff posted here in detail about their working methodology. He asked the staff when they received a complaint related to cybercrime, what information is taken from the victim and what is the SOP, on which the staff present told him about their methodology.

The DGP said that to report cyber fraud-related cases, going to the police station and filing an FIR in the traditional way and getting it investigated is a long process. In such a situation, the general public should give information regarding cyber fraud on cyber helpline number 1930 as soon as possible so that further transactions can be stopped. Apart from this, people can also lodge complaints on the cybercrime website - http://www.cybercrime.gov.in.