It is a menace that undermines individuals’ perceptions, beliefs and reality
In the network of modern workplaces, emerges a shadowy spectre, threatening the very fabric of organisational culture and well-being - Gaslighting, a form of psychological manipulation in which one person seeks to undermine another person’s perceptions, beliefs or reality often done regularly or subtly making the victim doubt their perception, memories or sanity by shifting blame or responsibility onto the victim.
Gaslighting can create a hostile work environment where employees feel anxious and confused and at times even question their competence causing a detrimental effect on themselves, their teams and organisational culture. It is a form of psychological manipulation that can have serious consequences for the well-being and productivity of those involved. When talked about the workplace, the term Gaslight can manifest in myriad forms, often subtle and insidious. It may begin with seemingly innoxious comments undermining an individual’s contributions or abilities and may gradually lead to dealing with small instances of manipulation that escalate over time. Gaslighting tactics often target an individual’s sense of self-worth, competence and confidence resulting in significant emotional distress, including feelings of anxiety, depression and confusion. It even isolates victims from their support networks by undermining their relationships with coworkers, friends and even family members.
It is often believed that toxic workplace gaslighting can stem from various causes that are often rooted in systemic issues, interpersonal dynamics or individual motivations such as power imbalances, insecure leadership, lack of accountability, interpersonal conflicts and many more. When communication breaks down, tensions escalate, egos clash and employees/individuals start resorting to gaslighting as a means of gaining leverage or inflicting harm.
Addressing the toxic workplace gaslighting requires a comprehensive approach that involves raising awareness, fostering a culture of respect and accountability and providing support for those impacted. Promoting transparency, accountability and psychological safety in organisations is crucial to recognise toxic gaslighting behaviour effectively.
Undoubtedly, workplace gaslighting thrives on power imbalances and psychological manipulation. Victims of gaslighting suffer immense stress, anxiety and identity erosion. Prolonged exposure leads to physical health issues like headaches, GI problems and sleep disturbances, weakening immunity and increasing illness risks.
It becomes crucial for the victims to first recognise and validate their experiences, refusing to internalise the gaslighter’s manipulations. The use of assertive communication techniques, such as “I” Statements and boundary-setting, can help individuals confront gaslighting behaviour while preserving their self-esteem and dignity. Additionally, fostering a culture of accountability and transparency within organisations empowers employees to speak out against gaslighting tactics without fear of reprisal.
Remember, when personal gain takes precede over ethical conduct, gaslighting may become a tempting strategy. The only way that may benefit the victims of gaslighting is by seeking support from trusted colleagues, mentors or mental health professionals. By creating a workplace culture that promotes open communication, respect and accountability can the organisation help prevent gaslighting and other forms of manipulation from taking hold as left unchecked, it can inflict lasting psychological harm, exacerbating issues of mental health and well-being in the workplace.
(The writer is an educator; views are personal)
