Chief Minister Shivraj Singh Chouhan is continuously working with sensitivity for the welfare of the people of the state and solving their problems. Even when on tour outside the state, he cares for the residents of the state and maintains constant contact with them. In this sequence, even while staying in Delhi for the last two days, he held discussion with many citizens of the state on mobile. The Chief Minister also got the complaints of the citizens resolved immediately.

Among the citizens with whom Chief Minister Chouhan held discussion over mobile from New Delhi and their complaints resolved include, Ramnath Verma of Vijaypur (electricity problem), Dilip of Ararod Barsona (electricity supply) and Dinesh Kumar of Hirapur (drain and sanitation) etc.

On the instructions of Chief Minister Chouhan, construction of CC Road started in Virpur. The contractor found guilty has also been punished. This action has been taken immediately on the complaint received by the Chief Minister. In this regard, Pankaj Sharma (Jan Seva Shivir, Electricity, CC Road Construction) of Virpur in Sheopur district had made a complaint. Apart from this, the problems of Heera Singh Dhakad of Morena (drinking water problem), Maniram of Jora of Morena district (complaint not registered with the police) are included, which were resolved immediately.

Dhakad of Morena district had complained to the Chief Minister Chouhan that water was supplied for two months from the water tank built 1 year back, but later it stopped. Presently also there is no water supply. Subsequent to Chief Minister's instructions, government staff immediately reached the village and got water supply started. Chief Minister ensures redressal of the applications promptly received from the citizens during his visit to various districts of the state.