Aimed at better governance and administration
CityApp, a Milestone for SAP® Urban Matters Programme, on Monday announced that the Bhopal Municipal Corporation (BMC) has implemented solutions from SAP to automate and centralise public service offerings with a vision to improve quality of life through better administration and citizen services.
Available in Hindi, the solutions will help BMC manage and streamline day-to-day functions, including issuing marriage certificates, birth and death registrations, city infrastructure development and open space management, including roads, parking, traffic signals, community halls and schools. The solutions will also streamline permits, health services, water supply, lake conservation and tax collection among other services.
Bhopal's project is a milestone for the SAP® Urban Matters programme, premised on the idea that improving liveability, simplifying Government and nurturing local economies are key foundations for a city's long-term success.
The announcement was made at the SAP Forum Delhi, being held on August 13 in Delhi. “Our vision is to make our services accessible to every citizen in the language they speak and understand," said BMC Commissioner Tejaswi Naik, adding, “With the adoption of this technology, we are quickly transforming into one of India's first Municipal Corporations to formulate, promote and leverage technology at a grassroots level for the benefit of citizens in general and, specifically, the underprivileged.”
In a first for SAP in the wider Asia-Pacific region, BMC plans to deliver citizen services through project 'CityApp'. Project 'CityApp' aims to develop an SAP mobile app that will provide an easy access point for city services and will help citizens navigate through city services, stay informed and engage with their neighbours.
