The Ministry of Housing and Urban Affairs (MoHUA) has launched a revised version of Swachchhata App to handle queries specific to COVID-19.
According to Secretary, MoHUA, Durga Shankar Mishra, the new version would handle the request for Fogging/ Sanitation, violation of Quarantine, violation of Lockdown, report suspected cases of COVID-19, request for food, shelter, medicine, assistance for COVID-19 patient transport & waste pickup from Quarantined Areas. “These are in addition to the existing categories on the App & citizens may continue to post grievances in either of the categories,†he said.
The Swachhata-MoHUA App, a highly popular grievance redressal tool for
citizens under the ambit of the Swachh Bharat Mission (Urban) already has over 1.7 Crore+ urban users across the country, the Ministry said in a statement on Friday.
