With the aim to transform the customer service experience of the businesses, Bangalore-Mumbai and US-based software company Wolken Software launched its self-service SaaS customer service solution Wolken Care for small and medium businesses. Rohan Joshi, co-founder & CEO, Wolken Software, said, “The out-of-the-box, configurable and scalable enterprise-class service desk solution can shift the paradigm for organizations looking for innovative areas that can improve their revenue and improve employee efficiency.â€
