Taking serious note of complaints received by passengers regarding stains etc on linen provided in trains by East Central Railway, several steps have been taken to provide better linen service to the passengers. In this series, a workshop based on 'Clean Linen' was organized at the Mechanized Laundry at Danapur recently to further improve the linen services provided to passengers in trains by East Central Railway. During this workshop a presentation was made on the linen washing process, machinery and chemicals used by the Railway Laundry. One-to-one interaction with the staff was also done to further improve the linen services.
Along with this, an inter-divisional competition was organized among the concerned employees of the five divisions of East Central Railway on linen cleanliness in order to clean shoe-polish, food items and blood stains better in less time. In which Dhanbad division won the first prize in the blood stain removal competition, Samastipur division won the first prize in the food and shoe polish stain removal competition. After the competition, all the winners made the rest of the participants aware of their stain removal process and the chemicals used in a practical way.
On this occasion, Amit Kumar Agarwal, Principal Chief Mechanical Engineer, East Central Railway directed all the divisions to adopt the best practices used by the winning teams from other divisions.
